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WMS – OMS Management
About PPd
Condense all aspects of warehouse operation into one easy to manage software.
Pick Pack Direct is an all-in-one, web-based warehouse management system, we’ve had customers from a wide variety of industries give us a problem and we’ve managed to use PPd software to find a solution every time. This is through our modular and highly adapt- able software, if no other business can do it then PPd has the answer
In terms of warehouse management, multiple consignment stock is a speciality of ours, giving businesses the freedom to make the most of their warehouse while not worrying about their system failing is the quality we guarantee. Our system can identify which stock is from a specific supplier and makes sure to only allow a picker to pick the specific supplier’s products when a sale is made.
Perishable stock is a difficulty for many warehouses. Finding a system that can focus on expiration dates is a challenge but PPd can do just that. With our First Expired, First Out software the system will be able to know what items in a warehouse are going to expire first as the information will be stored within our tag system. PPd will prioritise these items so that if any of those perishable item is bought, the priority product will be the one with the closest expiration date.
We make sure that our systems are fully scalable to fit the growth of our customers. Ensuring that no matter how many orders a company may get, our management systems will be there to help every step of the way. Dealing with multi-sku products is something our software is more than capable of dealing with as well, an example from a current system we have in place is there are two TV’s the same make but different refurb levels. Our system can differentiate the two and individually pick them out allowing for less confusion when re-selling. Through our agile project management methodology, our customers will be allowed into their management systems within the first weeks of a deal being made. The system will then be built upon as it is being used, allowing PPd to focus on pressing issues as they arise.
Our highly customisable software benefits all kinds of industries. and implement features that are highly anticipated with greater efficiency. Pick Pack Direct is a complete package, allowing businesses to exceed their limits and grow at a faster pace through our easy-to-use system and highly customisable software.
Customer Portal
Why It Matters
The Customer Portal reduces manual communication, increases customer satisfaction, and gives your business a competitive edge. It builds trust by offering total transparency while freeing your team from routine enquiries.
In an environment where speed and visibility are expected, PPd’s Customer Portal delivers — giving your clients the tools they need, while keeping you firmly in control.
Key Features Include:
Live Stock Visibility:
Customers can see current stock levels by SKU, batch, location, or status — helping them plan better and avoid unnecessary communications or delays.
Order Tracking & Status Updates:
Whether it’s a B2B dispatch or a direct-to-consumer shipment, clients can follow orders from pick to pack to dispatch — complete with carrier tracking where applicable.
Branded Experience:
The portal can be styled to reflect your brand, giving a professional and consistent interface your clients can trust.
Empowering businesses with human-centric, flexible stock management built around real people and real workflows.
At PPd, we’re more than just software — we’re your partner in progress. Our platform removes complexity, supports your team, and adapts as you grow. You stay with PPd because you want to, not because you have to!, this makes the difference between a supplier, and a partner.
B2B Solutions
Key Features of PPd’s B2B Portal:
Real-Time Inventory Visibility: Clients can access up-to-date information on stock levels, enabling better planning and order management.
Order Placement and Tracking: The portal facilitates seamless order submission and provides tracking capabilities, ensuring transparency throughout the fulfillment process.
Document Management: Clients can access essential documents such as invoices, packing slips, and dispatch notes, centralizing information and reducing administrative tasks.
Customizable User Access: The system supports role-based permissions, allowing businesses to tailor access levels according to individual user responsibilities.
Integration with Existing Systems: PPd’s B2B Portal integrates with various e-commerce platforms and accounting software, ensuring a cohesive operational ecosystem.
By leveraging PPd’s B2B Portal, businesses can offer their clients a transparent, efficient, and user-friendly platform, strengthening relationships and driving mutual growth.
Returns Portal
Returns Portal – Full Visibility, Zero Friction
Returns are an inevitable part of any operation — but with PPd’s Returns Portal, managing them doesn’t have to be complex. Whether you’re handling your own inventory or offering fulfilment for 3PL clients, our portal ensures every return is tracked, transparent, and efficient from start to finish.
Built directly into the PPd platform, the Returns Portal gives customers and end-users a simple, guided interface to initiate returns, while giving your team the control and clarity they need behind the scenes.
For Own-Stock Businesses
Customers can generate return requests directly through your portal
Each return is logged with reason codes, notes, and photos (where applicable)
Returns are linked back to the original order or shipment for full traceability
Your team gets clear visibility on expected returns, enabling faster reprocessing, rework, or write-off
For 3PL Clients and Their Customers
3PL clients can offer a branded, self-service returns experience to their own end customers
Returns can be processed per client account, with full segregation of workflows and reporting
Statuses are updated in real-time, giving both you and your client total oversight
Integration with rework, quarantine, or put-away processes depending on return condition
Key Benefits
Reduces manual handling and email trails around returns
Increases customer satisfaction with a smoother, transparent process
Saves time on admin, inspection, and reallocation
Supports client SLAs and service expectations
Improves reporting accuracy and product feedback loops.
The PPd Returns Portal turns what’s often a pain point into a controlled, consistent process — delivering value to your business, your clients, and their customers.
PPd 4PL usage
PPd extends beyond traditional 3PL services by offering comprehensive Fourth-Party Logistics (4PL) solutions, acting as a single interface between clients and multiple logistics providers. This approach ensures seamless management of the entire supply chain, from procurement to delivery, enhancing operational efficiency and visibility.
Key Features of PPd’s 4PL Services:
Integrated Supply Chain Management: PPd’s platform consolidates various logistics functions, providing clients with a unified system to oversee procurement, warehousing, distribution, and transportation. This integration facilitates smoother operations and better decision-making.
Advanced Technology Integration: Leveraging state-of-the-art technology, PPd offers real-time tracking, automated workflows, and data analytics. These tools enable proactive management and continuous improvement of supply chain processes.
Customizable Solutions: Understanding that each business has unique needs, PPd provides tailored solutions to align with specific operational requirements, ensuring flexibility and scalability.
Strategic Partnerships: Through established relationships with various logistics providers, PPd ensures clients receive optimal services and cost-effective solutions, enhancing overall supply chain performance.
By adopting PPd’s 4PL services, businesses can achieve greater efficiency, reduced operational complexities, and improved customer satisfaction, positioning themselves competitively in the market.
PPd Module sections
PPd Module & Handheld module sections
Sometimes, aspects of your business may fall outside of the traditional packages PPd offer. This is not an issue however, PPd is built to allow for custom modules to be implemented into the base software, allowing for all the specific requirements your businesses needs to be accounted for in a single piece of software. Think of it like adding a browser extension, everything still works as intended, except there is an added feature to provide assistance now.
Some examples of this custom work are allowing a print management system for a magazine ordering business and setting up custom feeds between existing databases so they all work in tandem.
